According to Gamasutra, administrators handling Realtime Worlds' bankruptcy directed pissed off APB owners elsewhere for a refund, stating: "Customers should revert to the entity from which they bought the game in respect of their entitlement to any refund."

One entity that's already come forward stating it won't offer a refund is Valve Software. For those who bought APB as a digital download on Steam, Valve posted this comment: "As with most software products, we do not offer refunds or exchanges for purchases made online as outlined in the software license."
However, Electronic Arts, which invested tens of millions in Realtime Worlds for APB, is doing its best to smooth things over with disgruntled gamers by offering a free game from its library of titles.
EA has not issued an official statement on the offer, but according to various reports, APB owners that have contacted EA through the company's Support page page have been given a choice of free digital download from a wide range of titles, including Mass Effect 2, Dragon Age: Origins, and Battlefield: Bad Company 2.

